1. Terms of Service

Please read the following Terms of Service before using the Website, creating an account, and using and purchasing our products. If you do not agree to these terms and policies, please immediately cease using the Website. Nealie may modify our Terms of Service from time to time without notice so please check them regularly.
Please also read our Privacy Policy, which details how we handle any personal information you may provide us when you use our Website, as well as our Refund policy.

2. Restriction to use of the Website

In order to use the Website, create an account, use and purchase our products and submit feedback, you must be at least 18 years of age. If you are under 18, you may use this Website only with the consent of your parent or guardian who has agreed to these Terms of Service.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

3. Registration

You must ensure that the details provided by you on registration or at any time are correct and complete.
You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.
We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.
You may cancel your registration at any time by emailing us at hello@nealie.com.au
If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.
You are responsible for keeping your password secure and for all use and activity that occurs in connection with your account.

4. Collection notice

We collect your personal information in order to, for example, reply to your enquiry, create your account, send you our newsletter, process your order and for purposes otherwise set out in our Privacy Policy.
We may disclose your information to third parties who help us deliver our products and services (for example couriers, communications suppliers, information technology suppliers and business partners) or as required by law.
Please refer to our Privacy Policy for information on how we store and use your personal information. If you would like more information about our privacy procedures or practices, please contact us by email at hello@nealie.com.au.
By providing us with your personal information, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms of Service.

5. Accuracy and completeness of information

Nealie uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, but we give no warranty or guarantee in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
Nealie accepts no liability for any disruption or non-availability of the Website.
Nealie will not be liable for any loss, damage, cost or expense incurred by any person relying on the information from the Website.
Nealie reserves the right to delete, move and modify content on the Website.
Nealie reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

6. Personal responsibility

Allergies

Please read the ingredient list carefully. We give no warranty or guarantee that ingredient cross-contamination will not occur at the point of manufacturing and all Users take responsibility for their own health and wellbeing when using our website, products and service.

7. Warranties and disclaimers

The information provided on this Website is not intended as medical advice, and does not replace professional medical advice, diagnosis or treatment.
No regulatory agency has deemed the products listed on the Website to diagnose, treat, cure or prevent any disease or medical condition. We are not liable to you or anyone else if errors occur in the information on the Website, or if that information is not up to date.
We make no guarantee regarding results you may experience from using our products or from the information obtained from our Website. Our products should not be used to treat, cure or prevent any medical condition and should not be used for therapeutic purposes. Always read instructions for use carefully.

8. Liability

We are not liable to you or anyone else for any interference with or damage to your computer systems connected with the use of this Website or newsletter or a linked website. You must take your own steps to ensure that whatever you select to use from our Website and newsletter is free from viruses and other damaging elements that may interfere with or damage your computer systems.
We will have no liability arising from your use of third party tools via our Website or newsletter. It is your responsibility to ensure you are familiar with the terms on which the relevant third-party tools are provided.

You agree to defend, indemnify and hold harmless Nealie, for any liability, loss, claims, damages, recoveries and expenses including legal fees resulting from use of the Website and newsletter, and/or any breach by you of these Terms of Service. Nealie reserves the right to seek all remedies available at law for violations of these Terms of Service. Your use of the Website and any services rendered will be governed by Australian Law.

9. Intellectual property rights

All Content included on the Website, unless uploaded by Users, is the property of Nealie, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission
You may, for your own personal, non-commercial use only display and view the Content on a computer screen.
You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Nealie.

10. Unacceptable activity

When using this Website you agree to act in accordance with the law, and comply with these Terms of Service. You must not gain access to confidential information, make alterations to the Website or newsletter, compromise the operation of, or in any way damage the Website or newsletter.
In the event that we permit you to post information on our Website, we retain the right to remove this information at our sole discretion and without notice.
When you send any information including feedback, questions, ideas, suggestions, testimonials and other materials, you grant Nealie unrestricted, royalty-free permission to use them for any purpose.
You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.

11. Changes to products and pricing and supply limitations

Prices listed on the Website are subject to change. Prices listed on the Website are exclusive of shipping charges, which are calculated at checkout. Prices held in the shopping cart are finalised only after an order has been submitted.
If you are unsatisfied with your purchase due to errors or inaccuracies on the Website, or due to any other error by Nealie, please refer to our Refund Policy for instructions, or email us at hello@nealie.com.au.

We reserve the right to limit the quantity of any products or services we offer. We reserve the right to discontinue any products or services we offer, and product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to limit sales of our products or services to any person, geographic region or jurisdiction, and this right may be exercised on a case-by-case basis. We will not be liable to you or any third-party for any modification, price change, suspension or discontinuance of our products or services.

12. Change of terms

We reserve the right to change these terms and conditions without notice. Users should check the terms and conditions regularly to ensure familiarity with the then current version.